Find out how Constant Link can help your business.
Professional, Live Receptionists
The professionalism of a traditional receptionist for just a fraction of the cost. Constant Link makes a great impression on your clients with each and every call.
Seamlessly Connect Your Calls Anywhere in the World
With Constant Link, you can be “in your office” anywhere around the world — even when you’re on the go. Your calls are professionally answered live and screened, then announced to your office, your home, your cell phone or any other contact point you desire. You have the option to take each call and have it seamlessly connected to you instantly — or we can take a message and e-mail or text it to you within seconds.
24/7 Live Receptionist Coverage
Does your company have extended hours or business in other time zones around the world? Constant Link’s live receptionist service gives you professional coverage 24 hours a day, 7 days a week. And because we have a full staff of experienced, talented virtual receptionists, you’ll never have to worry about coverage gaps for lunch breaks, sick days or vacations.
Tailored to Meet Your Unique Business Needs
Every business trains their receptionist a little differently, so we’ll work with your business — and each member of your team — to handle your calls exactly as you prefer. Each member of your company can give us a different set of instructions on how to handle their calls, including specific instructions for individual callers and expected calls.
Web-Based Control Center
Log-In to www.constantlink.com and enjoy a full suite of call reporting tools. Want to analyze your sales leads or keep notes about your calls? Our Control Center has you covered. Here’s just a few of our Control Center features:
Time/Date Stamps
See the time and date of your calls.
Reverse Phone Lookups
See who’s calling you, even if they hang up.
Call Reports
Convenient data reports such as Calls Per Day, Unique Calls, Repeat Calls and Calls by Zip Code, State and Date. Best of all, your reports can be printed, exported or e-mailed with the touch of a button.
Record Incoming Calls (optional)
Constant Link gives you the option to securely record all incoming calls. Just use our secure log-in, and your calls are ready to be listened to via our wave player. Download your calls as digital mp3 files, or e-mail them to your associates — the choice is yours. All calls are securely stored for the life of your Constant Link account.
E-mail & Text Your Messages
In addition to our Control Center, you can also have your caller messages sent to you as e-mails or text messages.
Appointment Scheduling
Our receptionists will capture appointments that would otherwise be lost. Want us to schedule appointments in real-time? We can obtain the caller’s info and schedule an appointment for you, then send you that information right to your Smart Phone or E-mail
24/7 Toll-Free Update Hotline (1-866-373-0686)
Need to give us special instructions for a call you’re expecting? Or are you going out of town and have a temporary number where you should be reached? Call our toll-free 24/7 hotline at 1-866-373-0686 to change or update your Constant Link call handling at any time.
Toll-Free or Local Number Included
Constant Link works with existing phone numbers, or we can provide new numbers for you. We can provide toll-free numbers, or local numbers for anywhere in the U.S. All new accounts include one toll free or local phone number.
Works with All Phone Systems and Any Number of Employees
With Constant Link, there’s no need to change or purchase expensive phone equipment. Our system works with your existing phone system setup, and we can handle up to 100 separate phone lines or extensions under each Constant Link account.
No Outsourcing
Unlike some virtual receptionist solutions, Constant Link does not outsource your calls outside of the U.S.
